Zoom knots itself a legal tangle over use of customer data for training AI models

Three years ago Zoom settled with the FTC over a claim of deceptive marketing around security claims, having been accused of overstating the strength of the encryption it offered. Now the videoconferencing platform could be headed for a similar tangle in Europe in relation to its privacy small print.
The recent terms & conditions controversy sequence goes like this: A clause added to Zoom’s legalese back in March 2023 grabbed attention on Monday after a post on Hacker News claimed it allowed the company to use customer data to train AI models “with no opt out”. Cue outrag

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