Voiceflow, a platform for building conversational AI experiences, raises $15M

The demand for conversational AI — mostly chatbots — has arguably never been higher, riding the publicity wave of systems like OpenAI’s ChatGPT. Last year, Gartner predicted that one in 10 agent-customer exchanges will be automated by 2026, an increase from the estimated 1.6% of chats that were handed off to chatbots in 2022.
Unsurprisingly, the market for tools to build conversational AI experiences is large — and growing. Future Market Insights expects that it’ll be worth $47.6 billion in 2033, up from $9.6 billion in 2023.
Case in point, Voiceflow, a platform f

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