Bluesky sends some users personalized apologies after racism controversy

Bluesky, which has been embattled with moderation issues since its launch earlier this year, appeared to apologize for failing to protect Black users and other marginalized groups on the platform. 
In emails responding to users who sent feedback regarding the platform’s failure to moderate racist content, Bluesky’s customer support outlined steps to address user concerns. The emails, which users shared on Bluesky, appear to be tailored to each individual user’s feedback. 
Bluesky did not confirm that it sent apology emails to users who submitted complaints, nor did it respond to TechCrunch’s r

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