Crafting an XaaS customer success strategy that drives growth

Rachel Parrinello
Contributor



Rachel Parrinello is a principal in The Alexander Group’s San Francisco office and is a leader in sales compensation, media sales and technology practices.





John Stamos
Contributor



John Stamos, a principal in The Alexander Group’s Chicago office, has extensive experience leading large-scale sales transformation engagements, enterprise program build-outs and global compensation redesign efforts.


Any job search platform these days will show there are thousands of customer success (CS) posit

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