DoorDash is launching AI-powered voice ordering technology that will allow restaurants to increase their sales by answering all of the calls they receive, the company announced on Monday. The system will also provide customers with curated recommendations to complement their meal.
The company’s 2023 Restaurant Online Ordering Trends Report reveals that one in five customers prefer to order takeout via phone, but up to 50% of customer calls are left unanswered, which results in potential revenue losses.
“Customers expect more from restaurateurs, and in return, restaurateurs expect even mo
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