Jeli is bringing generative AI to incident report analysis

When a major system incident occurs, there is a ton of online and offline communication going on — or at least there should be. The online part creates a digital audit trail of what happened when and how people reacted, and ultimately how the problem was solved. Jeli launched a few years ago to help companies understand and track incidents. Today the company announced the next logical step in that approach, a beta that brings ChatGPT-like functionality to incident management.
Company founder and CEO Nora Jones says that adding generative AI to the product seemed like a natural extension

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