The fact that any flight departs on time is a minor miracle, one that requires the precise synchronization of thousands of data points and an equally large workforce on the ground. Much of this the passenger never sees – especially the ground support crews and infrastructure that load catering and baggage, refuel planes, and assist in taxiing.
According to the founders of Los Angeles-based Moonware, this current status quo is begging for improvement.
Regarding ground operations, “everything is still really manual and really uncoordinated,” Moonware co-founder and CEO Javier Vidal said in a rec
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