Onboarding and automation: What fintechs can learn from big banks

Michael Beckley
Contributor




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Michael Beckley is a co-founder and CTO of Appian, where he drives the technical vision for the company, leads product and solutions marketing teams, and oversees customer initiatives.


When the economy is tight, financial institutions are faced with several mutually-reinforcing challenges. The temptation for bad action on the part of customers increases. This creates increased regulatory scrutiny, with the risk of massive fines for non-compliance.
The urge to reduce costs imperils c

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