Alaska Airlines recently started a 3-year, $2.5 billion project to improve the airport experience at its hubs and focus cities like Seattle, Portland, San Francisco and Los Angeles. As a part of this project, the airline is looking to modernize the lobby experience and as the company announced today, the most visible change here will be the removal of the good old check-in kiosk.
Alaska will encourage fliers to check in at home or on their smartphones and instead of the kiosks, the airline will introduce single-function, iPad-based bag tag stations, where fliers can scan their boarding passes
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