Online food delivery platforms in Kenya under probe

The competition regulator in Kenya is probing the conduct of online food delivery and groceries platforms to inform its suggestions on regulatory and policy options, to bolster healthy competition, and enforcement of consumer protection.
The Competition Authority of Kenya (CAK) said the market inquiry will help it understand amongst other issues the “role of data” in their operations, data portability, how they acquire customers, consumer protection issues, and give it a purview of redress mechanisms used by the marketplaces. It also plans to use the inquiry to review if the existing regulator

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