A brand new law (awaiting only the President’s signature) will let the Federal Communications Commission directly regulate rates in the notoriously predatory prison calling industry. Under the threat of having to provide a solid product for a reasonable price, companies may opt to call it a day and open up the market to a more compassionate and forward-thinking generation of providers.
Prison calling systems depend on the state and the prison system, and generally have run the gamut from good enough to shockingly bad. With a literally captive customer base, companies had no real reason t
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