Last year, an Amazon delivery driver said that the high volume of orders during holiday season “makes life hell.” This year, these contracted workers can get a $5 tip if their customer says, “Alexa, thank my driver.”
Meanwhile, news also broke today that Amazon is being sued by the DC Attorney General, seeking penalties for allegedly misleading consumers by using tips to cover couriers’ base pay.
“Nothing is more important to us than customer trust,” Amazon spokesperson Maria Boschetti said in a statement, per Bloomberg. “This lawsuit involves a practice we change
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