Shopify has agreed to make changes linked to shopper safety and combating fakes after a regulatory intervention in the European Union following a number of complaints, the Commission said today.
The changes agreed to include a commitment to create a “fast and effective” ‘notice and action’ procedure for national consumer authorities to report problems they spot; and an agreement to change its templates to encourage traders to be more transparent with consumers.
Per the EU, the complaints — which it said peaked during the COVID-19 pandemic — mainly related to
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