Incident.io looks to beef up its Slack-based incident response platform with $28.7M in fresh cash

It’s Incident.io co-founder and CEO Stephen Whitworth’s assertion that there’s fragmentation in the market for software incident management solutions. Customer success tools don’t communicate with engineering tools, he argues, while engineering tools don’t play well with governance, risk, and compliance platforms — resulting in few decision-makers seeing the impact of failure in one place. 
There might be something to Whitworth’s argument. According to a 2016 survey by Everbridge, nearly a half of companies said that their incident response processes relies on man

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