Chick-fil-A taps Refraction AI for autonomous delivery pilot

When Refraction AI was founded in 2019, its goal was to use robotics to bring down the cost of last-mile delivery. Over the past couple of years, the startup has worked directly with restaurants in its hometown of Ann Arbor, Michigan, to offer its bike-lane bound robots as a logistics layer for customers, rather than trying to be another DoorDash or UberEats.
A little less than a year ago, Refraction moved its commercial operations down to Austin, Texas, where it continued cultivating individual relationships with restaurants. Along the way, the company learned that while offering customers fa

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