Consumers and data are driving changes in the insurance sector: Where are we headed?

Jason Paau
Contributor



Jason Paau is senior director of program management at digital consultancy Publicis Sapient. He has extensive experience in the telecom, financial and energy services domains.


The demand for more and enhanced automated experiences in our daily lives is growing, and the insurance sector is no exception. In recent years, a new crop of insurtech startups has embraced this approach to improve efficiency and experience for the customer, while better calculating risk for the business.
But it has not been an easy process, and digital trans

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