Investors have raised expectations around SaaS profitability and growth since the downturn began.
As a result, it’s even more important for founders to have a firm handle on the key metrics VCs are likely to consider before saying “yes” or “no.”
In his latest TC+ article, Paris Heymann (partner, Index Ventures), shares formulas for calculating Gross Dollar Retention and Net Dollar Retention, two KPIs that provide deep insights into the health of your business. For context, he also included GDR and NDR benchmarks for enterprise and SMB.
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